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SMS Privacy Notice

Last updated: September 20, 2026

This SMS Privacy Notice describes how HaiPhai LLC ("HaiPhai," "we," "our," or "us") collects, uses, and protects your phone number and SMS communications.

Program Description

When you opt in to receive SMS messages from HaiPhai, you may receive:

Message frequency: Approximately 4 messages per month. Frequency may vary.

Message and data rates may apply based on your mobile carrier plan.

How to Opt Out

Reply STOP to any text message at any time to unsubscribe from all future SMS messages. You will receive a confirmation that you have been unsubscribed.

How to Get Help

Reply HELP to any text message for assistance, or email us at hello@haiphai.com.

Information We Collect

When you opt in to our SMS program, we collect:

How We Use Your Information

We use your phone number solely to send you the SMS messages you consented to. We do not sell or share your phone number with third parties for their own marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third party. Your phone number may be shared with our SMS platform provider (Salesmsg) solely to deliver messages on our behalf; that provider is a processor acting on our instructions and does not market to you.

Data Retention

We retain your phone number and consent records for as long as you remain subscribed and for a reasonable period afterward to comply with legal obligations. Opt-out records are retained indefinitely.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, email hello@haiphai.com.

Changes to This Notice

We may update this SMS Privacy Notice from time to time. We will notify you of material changes by posting the updated notice at the URL where you originally reviewed it.

Contact

HaiPhai LLC 18 Audubon Rd, Wayland, MA 01778 hello@haiphai.com